POST api/CallTracker/CallApi/GetCallDetails
Request Information
URI Parameters
None.
Body Parameters
CallFilter| Name | Description | Type | Additional information |
|---|---|---|---|
| dataSource | string |
None. |
|
| tWhereSQL | string |
None. |
|
| sender | string |
None. |
|
| tabLevelA | string |
None. |
|
| tabLevelB | string |
None. |
|
| callId | integer |
None. |
|
| openBy | integer |
None. |
|
| retriveAllHelpers | boolean |
None. |
|
| retriveTableColumn | integer |
None. |
|
| queryName | string |
None. |
|
| advSearchId | integer |
None. |
|
| advSearchTempId | integer |
None. |
|
| saveAsNewSearch | boolean |
None. |
|
| listViewId | integer |
None. |
|
| OperatorId | integer |
None. |
|
| searchValue | string |
None. |
|
| orderBy | string |
None. |
|
| htmlTable | string |
None. |
|
| StartWithWildSearch | boolean |
None. |
|
| sortDirection | string |
None. |
|
| iSortDirection | integer |
None. |
|
| id | integer |
None. |
|
| pageSize | integer |
None. |
|
| currentPageNo | integer |
None. |
|
| totalPageCount | integer |
None. |
|
| totalRecordCount | integer |
None. |
|
| CalculateStartOffSet | integer |
None. |
|
| pagingLiStartNo | integer |
None. |
|
| pagingLiEndNo | integer |
None. |
|
| ShowingFrom | integer |
None. |
|
| ShowingTill | integer |
None. |
Request Formats
application/json, text/json
Sample:
{
"dataSource": "sample string 1",
"tWhereSQL": "sample string 2",
"sender": "sample string 3",
"tabLevelA": "sample string 4",
"tabLevelB": "sample string 5",
"callId": 6,
"openBy": 7,
"retriveAllHelpers": true,
"retriveTableColumn": 9,
"queryName": "sample string 10",
"advSearchId": 11,
"advSearchTempId": 12,
"saveAsNewSearch": true,
"listViewId": 14,
"OperatorId": 15,
"searchValue": "sample string 16",
"orderBy": "sample string 17",
"htmlTable": "sample string 18",
"StartWithWildSearch": true,
"sortDirection": "ASC",
"iSortDirection": 21,
"id": 22,
"pageSize": 23,
"currentPageNo": 24,
"totalPageCount": 25,
"totalRecordCount": 26,
"CalculateStartOffSet": 529,
"pagingLiStartNo": 27,
"pagingLiEndNo": 28,
"ShowingFrom": 0,
"ShowingTill": 0
}
application/xml, text/xml
Sample:
<CallFilter xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SkyERP.BusinessEntity.CallTracker"> <currentPageNo xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">24</currentPageNo> <id xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">22</id> <pageSize xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">23</pageSize> <pagingLiEndNo xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">28</pagingLiEndNo> <pagingLiStartNo xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">27</pagingLiStartNo> <totalPageCount xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">25</totalPageCount> <totalRecordCount xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">26</totalRecordCount> <OperatorId xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">15</OperatorId> <StartWithWildSearch xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">true</StartWithWildSearch> <htmlTable xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">sample string 18</htmlTable> <iSortDirection xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">21</iSortDirection> <orderBy xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">sample string 17</orderBy> <searchValue xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">sample string 16</searchValue> <sortDirection xmlns="http://schemas.datacontract.org/2004/07/SWS.UTILITY.NetStandard">ASC</sortDirection> <listViewId xmlns="http://schemas.datacontract.org/2004/07/SkyERP.BusinessEntity">14</listViewId> <advSearchId>11</advSearchId> <advSearchTempId>12</advSearchTempId> <callId>6</callId> <dataSource>sample string 1</dataSource> <openBy>7</openBy> <queryName>sample string 10</queryName> <retriveAllHelpers>true</retriveAllHelpers> <retriveTableColumn>9</retriveTableColumn> <saveAsNewSearch>true</saveAsNewSearch> <sender>sample string 3</sender> <tWhereSQL>sample string 2</tWhereSQL> <tabLevelA>sample string 4</tabLevelA> <tabLevelB>sample string 5</tabLevelB> </CallFilter>
application/x-www-form-urlencoded
Sample:
Sample not available.
Response Information
Resource Description
CallManagerBE| Name | Description | Type | Additional information |
|---|---|---|---|
| CD | CallDetailBE |
None. |
|
| Employees | Collection of EmployeeListBE |
None. |
|
| Categories | Collection of CallCategoryBE |
None. |
|
| Methods | Collection of CallMethodBE |
None. |
|
| Markets | Collection of CallMarketBE |
None. |
|
| ComplaintTypes | Collection of CallComplaintTypeBE |
None. |
|
| RootCauses | Collection of CallRootCauseBE |
None. |
|
| Projects | Collection of CallProjectBE |
None. |
Response Formats
application/json, text/json
Sample:
{
"CD": {
"openByName": "sample string 1",
"assignToName": "sample string 2",
"methodName": "sample string 3",
"catName": "sample string 4",
"marketName": "sample string 5",
"callId": 6,
"openby": 7,
"opendate": "2025-12-23T14:47:02.2293911+05:30",
"duedate": "2025-12-23T14:47:02.2293911+05:30",
"method": "sample string 10",
"callcategory": "sample string 11",
"priority": "sample string 12",
"assignto": 13,
"callstatus": 14,
"resolveby": 15,
"resolvedate": "2025-12-23T14:47:02.2293911+05:30",
"modelnumber": "sample string 17",
"quotenumber": "sample string 18",
"quotevalue": 19.1,
"memberid": 20,
"repid": 21,
"followup": true,
"complaintcategoryid": 23,
"rootcauseid": 24,
"calldescription": "sample string 25",
"callcomments": "sample string 26",
"postdate": "2025-12-23T14:47:02.2293911+05:30",
"lastupdated": "2025-12-23T14:47:02.2293911+05:30",
"markedasdelete": 29,
"deletedate": "2025-12-23T14:47:02.2293911+05:30",
"complaint": true,
"product_offer": true,
"serialno": "sample string 33",
"rma": "sample string 34",
"ponumber": "sample string 35",
"quantity": 36.1,
"corrective_assignto": 37,
"corrective_action": 38,
"corrective_status": 39,
"projectid": 40,
"p_startdate": "2025-12-23T14:47:02.2293911+05:30",
"p_actualstartdate": "2025-12-23T14:47:02.2293911+05:30",
"p_duedate": "2025-12-23T14:47:02.2293911+05:30",
"p_completedate": "2025-12-23T14:47:02.2293911+05:30",
"market": "sample string 45",
"wonloss": "sample string 46",
"assignto2": 47,
"assignto3": 48,
"ecnNum": "sample string 49",
"assignto4": 50,
"assignto5": 51,
"assignto6": 52,
"assignto7": 53,
"totalTechnicians": 54,
"technicianDays": 55,
"isBillable": 56,
"ncmr": "sample string 57",
"CallModelSerials": [
{
"modelSeriesId": 1,
"callid": 2,
"modelNo": "sample string 3",
"seriesNo": "sample string 4",
"age": "sample string 5",
"isWarranty": true,
"agedate": "2025-12-23T14:47:02.2449932+05:30",
"AvailableRows": 8
},
{
"modelSeriesId": 1,
"callid": 2,
"modelNo": "sample string 3",
"seriesNo": "sample string 4",
"age": "sample string 5",
"isWarranty": true,
"agedate": "2025-12-23T14:47:02.2449932+05:30",
"AvailableRows": 8
}
],
"CallCommentHistory": [
{
"callid": 1,
"historydate": "2025-12-23T14:47:02.2449932+05:30",
"historydateStr": "Dec-23-2025 02:47:02 PM",
"callcomments": "sample string 3",
"openby": 4,
"opendate": "2025-12-23T14:47:02.2449932+05:30",
"duedate": "2025-12-23T14:47:02.2449932+05:30",
"assignto": 7,
"resolveby": 8,
"resolvedate": "2025-12-23T14:47:02.2449932+05:30",
"operatorname": "sample string 10",
"callopenid": "sample string 11"
},
{
"callid": 1,
"historydate": "2025-12-23T14:47:02.2449932+05:30",
"historydateStr": "Dec-23-2025 02:47:02 PM",
"callcomments": "sample string 3",
"openby": 4,
"opendate": "2025-12-23T14:47:02.2449932+05:30",
"duedate": "2025-12-23T14:47:02.2449932+05:30",
"assignto": 7,
"resolveby": 8,
"resolvedate": "2025-12-23T14:47:02.2449932+05:30",
"operatorname": "sample string 10",
"callopenid": "sample string 11"
}
],
"CallAttachments": [
{
"callid": 1,
"filename": "sample string 2",
"saveAs": "sample string 3",
"addedby": 4,
"uploaddate": "2025-12-23T14:47:02.2449932+05:30",
"uploaddateStr": "Dec-23-2025 02:47 PM",
"callopenid": "sample string 6",
"isSentOnEmail": 7,
"isFileExists": 8,
"AvailableRows": 9
},
{
"callid": 1,
"filename": "sample string 2",
"saveAs": "sample string 3",
"addedby": 4,
"uploaddate": "2025-12-23T14:47:02.2449932+05:30",
"uploaddateStr": "Dec-23-2025 02:47 PM",
"callopenid": "sample string 6",
"isSentOnEmail": 7,
"isFileExists": 8,
"AvailableRows": 9
}
],
"Client": {
"memberid": 1,
"parentmemberid": 2,
"userprofileid": 3,
"cname": "sample string 4",
"firstname": "sample string 5",
"middlename": "sample string 6",
"lastname": "sample string 7",
"caddress": "sample string 8",
"cphone": "sample string 9",
"cmobile": "sample string 10",
"cemail": "sample string 11",
"cfax": "sample string 12",
"activestatus": 13,
"hidecontact": 14,
"locationid": 15,
"cpwd": "sample string 16",
"ccity": "sample string 17",
"cpincode": "sample string 18",
"ccountry": "sample string 19",
"cstate": "sample string 20",
"mailinglist": 21,
"memberimage": "sample string 22",
"gender": 23,
"businessname": "sample string 24",
"businessphone": "sample string 25",
"jobtitle": "sample string 26",
"repid": 27,
"access_code": 28.1,
"parentCompanyName": "sample string 29",
"endBizId": 30,
"Rep": {
"user_id": 1,
"user_fname": "sample string 2",
"user_lname": "sample string 3",
"user_email": "sample string 4",
"user_phone": "sample string 5",
"user_isactive": "sample string 6",
"user_status": "sample string 7",
"company_name": "sample string 8",
"markets": "sample string 9"
},
"AvailableRows": 31
},
"AvailableRows": 58
},
"Employees": [
{
"MongoDbId": "sample string 1",
"employeeid": 2,
"department": "sample string 3",
"cname": "sample string 4",
"firstname": "sample string 5",
"middlename": "sample string 6",
"lastname": "sample string 7",
"cphone": "sample string 8",
"cmobile": "sample string 9",
"cemail": "sample string 10",
"activestatus": 11,
"isInactive": false,
"AvailableRows": 12
},
{
"MongoDbId": "sample string 1",
"employeeid": 2,
"department": "sample string 3",
"cname": "sample string 4",
"firstname": "sample string 5",
"middlename": "sample string 6",
"lastname": "sample string 7",
"cphone": "sample string 8",
"cmobile": "sample string 9",
"cemail": "sample string 10",
"activestatus": 11,
"isInactive": false,
"AvailableRows": 12
}
],
"Categories": [
{
"catName": "sample string 1",
"groupName": "sample string 2"
},
{
"catName": "sample string 1",
"groupName": "sample string 2"
}
],
"Methods": [
{
"methodId": "sample string 1",
"methodName": "sample string 2"
},
{
"methodId": "sample string 1",
"methodName": "sample string 2"
}
],
"Markets": [
{
"marketName": "sample string 1"
},
{
"marketName": "sample string 1"
}
],
"ComplaintTypes": [
{
"complaintCategoryId": 1,
"complaintCategoryName": "sample string 2",
"sortNo": 3.1
},
{
"complaintCategoryId": 1,
"complaintCategoryName": "sample string 2",
"sortNo": 3.1
}
],
"RootCauses": [
{
"rootCauseId": 1,
"rootCause": "sample string 2"
},
{
"rootCauseId": 1,
"rootCause": "sample string 2"
}
],
"Projects": [
{
"projectid": 1,
"projectname": "sample string 2",
"chainPath": "sample string 3",
"projectactivestatus": true
},
{
"projectid": 1,
"projectname": "sample string 2",
"chainPath": "sample string 3",
"projectactivestatus": true
}
]
}
application/xml, text/xml
Sample:
<CallManagerBE xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SkyERP.BusinessEntity.CallTracker">
<CD>
<AvailableRows>58</AvailableRows>
<CallAttachments>
<CallAttachmentBE>
<AvailableRows>9</AvailableRows>
<addedby>4</addedby>
<callid>1</callid>
<callopenid>sample string 6</callopenid>
<filename>sample string 2</filename>
<isFileExists>8</isFileExists>
<isSentOnEmail>7</isSentOnEmail>
<saveAs>sample string 3</saveAs>
<uploaddate>2025-12-23T14:47:02.2449932+05:30</uploaddate>
</CallAttachmentBE>
<CallAttachmentBE>
<AvailableRows>9</AvailableRows>
<addedby>4</addedby>
<callid>1</callid>
<callopenid>sample string 6</callopenid>
<filename>sample string 2</filename>
<isFileExists>8</isFileExists>
<isSentOnEmail>7</isSentOnEmail>
<saveAs>sample string 3</saveAs>
<uploaddate>2025-12-23T14:47:02.2449932+05:30</uploaddate>
</CallAttachmentBE>
</CallAttachments>
<CallCommentHistory>
<CallCommentHistoryBE>
<assignto>7</assignto>
<callcomments>sample string 3</callcomments>
<callid>1</callid>
<callopenid>sample string 11</callopenid>
<duedate>2025-12-23T14:47:02.2449932+05:30</duedate>
<historydate>2025-12-23T14:47:02.2449932+05:30</historydate>
<openby>4</openby>
<opendate>2025-12-23T14:47:02.2449932+05:30</opendate>
<operatorname>sample string 10</operatorname>
<resolveby>8</resolveby>
<resolvedate>2025-12-23T14:47:02.2449932+05:30</resolvedate>
</CallCommentHistoryBE>
<CallCommentHistoryBE>
<assignto>7</assignto>
<callcomments>sample string 3</callcomments>
<callid>1</callid>
<callopenid>sample string 11</callopenid>
<duedate>2025-12-23T14:47:02.2449932+05:30</duedate>
<historydate>2025-12-23T14:47:02.2449932+05:30</historydate>
<openby>4</openby>
<opendate>2025-12-23T14:47:02.2449932+05:30</opendate>
<operatorname>sample string 10</operatorname>
<resolveby>8</resolveby>
<resolvedate>2025-12-23T14:47:02.2449932+05:30</resolvedate>
</CallCommentHistoryBE>
</CallCommentHistory>
<CallModelSerials>
<CallModelSerialBE>
<AvailableRows>8</AvailableRows>
<age>sample string 5</age>
<agedate>2025-12-23T14:47:02.2449932+05:30</agedate>
<callid>2</callid>
<isWarranty>true</isWarranty>
<modelNo>sample string 3</modelNo>
<modelSeriesId>1</modelSeriesId>
<seriesNo>sample string 4</seriesNo>
</CallModelSerialBE>
<CallModelSerialBE>
<AvailableRows>8</AvailableRows>
<age>sample string 5</age>
<agedate>2025-12-23T14:47:02.2449932+05:30</agedate>
<callid>2</callid>
<isWarranty>true</isWarranty>
<modelNo>sample string 3</modelNo>
<modelSeriesId>1</modelSeriesId>
<seriesNo>sample string 4</seriesNo>
</CallModelSerialBE>
</CallModelSerials>
<Client>
<AvailableRows>31</AvailableRows>
<Rep>
<company_name>sample string 8</company_name>
<markets>sample string 9</markets>
<user_email>sample string 4</user_email>
<user_fname>sample string 2</user_fname>
<user_id>1</user_id>
<user_isactive>sample string 6</user_isactive>
<user_lname>sample string 3</user_lname>
<user_phone>sample string 5</user_phone>
<user_status>sample string 7</user_status>
</Rep>
<access_code>28.1</access_code>
<activestatus>13</activestatus>
<businessname>sample string 24</businessname>
<businessphone>sample string 25</businessphone>
<caddress>sample string 8</caddress>
<ccity>sample string 17</ccity>
<ccountry>sample string 19</ccountry>
<cemail>sample string 11</cemail>
<cfax>sample string 12</cfax>
<cmobile>sample string 10</cmobile>
<cname>sample string 4</cname>
<cphone>sample string 9</cphone>
<cpincode>sample string 18</cpincode>
<cpwd>sample string 16</cpwd>
<cstate>sample string 20</cstate>
<endBizId>30</endBizId>
<firstname>sample string 5</firstname>
<gender>23</gender>
<hidecontact>14</hidecontact>
<jobtitle>sample string 26</jobtitle>
<lastname>sample string 7</lastname>
<locationid>15</locationid>
<mailinglist>21</mailinglist>
<memberid>1</memberid>
<memberimage>sample string 22</memberimage>
<middlename>sample string 6</middlename>
<parentCompanyName>sample string 29</parentCompanyName>
<parentmemberid>2</parentmemberid>
<repid>27</repid>
<userprofileid>3</userprofileid>
</Client>
<assignto>13</assignto>
<assignto2>47</assignto2>
<assignto3>48</assignto3>
<assignto4>50</assignto4>
<assignto5>51</assignto5>
<assignto6>52</assignto6>
<assignto7>53</assignto7>
<callId>6</callId>
<callcategory>sample string 11</callcategory>
<callcomments>sample string 26</callcomments>
<calldescription>sample string 25</calldescription>
<callstatus>14</callstatus>
<complaint>true</complaint>
<complaintcategoryid>23</complaintcategoryid>
<corrective_action>38</corrective_action>
<corrective_assignto>37</corrective_assignto>
<corrective_status>39</corrective_status>
<deletedate>2025-12-23T14:47:02.2293911+05:30</deletedate>
<duedate>2025-12-23T14:47:02.2293911+05:30</duedate>
<ecnNum>sample string 49</ecnNum>
<followup>true</followup>
<isBillable>56</isBillable>
<lastupdated>2025-12-23T14:47:02.2293911+05:30</lastupdated>
<markedasdelete>29</markedasdelete>
<market>sample string 45</market>
<memberid>20</memberid>
<method>sample string 10</method>
<modelnumber>sample string 17</modelnumber>
<ncmr>sample string 57</ncmr>
<openby>7</openby>
<opendate>2025-12-23T14:47:02.2293911+05:30</opendate>
<p_actualstartdate>2025-12-23T14:47:02.2293911+05:30</p_actualstartdate>
<p_completedate>2025-12-23T14:47:02.2293911+05:30</p_completedate>
<p_duedate>2025-12-23T14:47:02.2293911+05:30</p_duedate>
<p_startdate>2025-12-23T14:47:02.2293911+05:30</p_startdate>
<ponumber>sample string 35</ponumber>
<postdate>2025-12-23T14:47:02.2293911+05:30</postdate>
<priority>sample string 12</priority>
<product_offer>true</product_offer>
<projectid>40</projectid>
<quantity>36.1</quantity>
<quotenumber>sample string 18</quotenumber>
<quotevalue>19.1</quotevalue>
<repid>21</repid>
<resolveby>15</resolveby>
<resolvedate>2025-12-23T14:47:02.2293911+05:30</resolvedate>
<rma>sample string 34</rma>
<rootcauseid>24</rootcauseid>
<serialno>sample string 33</serialno>
<technicianDays>55</technicianDays>
<totalTechnicians>54</totalTechnicians>
<wonloss>sample string 46</wonloss>
<assignToName>sample string 2</assignToName>
<catName>sample string 4</catName>
<marketName>sample string 5</marketName>
<methodName>sample string 3</methodName>
<openByName>sample string 1</openByName>
</CD>
<Categories>
<CallCategoryBE>
<catName>sample string 1</catName>
<groupName>sample string 2</groupName>
</CallCategoryBE>
<CallCategoryBE>
<catName>sample string 1</catName>
<groupName>sample string 2</groupName>
</CallCategoryBE>
</Categories>
<ComplaintTypes>
<CallComplaintTypeBE>
<complaintCategoryId>1</complaintCategoryId>
<complaintCategoryName>sample string 2</complaintCategoryName>
<sortNo>3.1</sortNo>
</CallComplaintTypeBE>
<CallComplaintTypeBE>
<complaintCategoryId>1</complaintCategoryId>
<complaintCategoryName>sample string 2</complaintCategoryName>
<sortNo>3.1</sortNo>
</CallComplaintTypeBE>
</ComplaintTypes>
<Employees>
<EmployeeListBE>
<AvailableRows>12</AvailableRows>
<MongoDbId>sample string 1</MongoDbId>
<activestatus>11</activestatus>
<cemail>sample string 10</cemail>
<cmobile>sample string 9</cmobile>
<cname>sample string 4</cname>
<cphone>sample string 8</cphone>
<department>sample string 3</department>
<employeeid>2</employeeid>
<firstname>sample string 5</firstname>
<lastname>sample string 7</lastname>
<middlename>sample string 6</middlename>
</EmployeeListBE>
<EmployeeListBE>
<AvailableRows>12</AvailableRows>
<MongoDbId>sample string 1</MongoDbId>
<activestatus>11</activestatus>
<cemail>sample string 10</cemail>
<cmobile>sample string 9</cmobile>
<cname>sample string 4</cname>
<cphone>sample string 8</cphone>
<department>sample string 3</department>
<employeeid>2</employeeid>
<firstname>sample string 5</firstname>
<lastname>sample string 7</lastname>
<middlename>sample string 6</middlename>
</EmployeeListBE>
</Employees>
<Markets>
<CallMarketBE>
<marketName>sample string 1</marketName>
</CallMarketBE>
<CallMarketBE>
<marketName>sample string 1</marketName>
</CallMarketBE>
</Markets>
<Methods>
<CallMethodBE>
<methodId>sample string 1</methodId>
<methodName>sample string 2</methodName>
</CallMethodBE>
<CallMethodBE>
<methodId>sample string 1</methodId>
<methodName>sample string 2</methodName>
</CallMethodBE>
</Methods>
<Projects>
<CallProjectBE>
<chainPath>sample string 3</chainPath>
<projectactivestatus>true</projectactivestatus>
<projectid>1</projectid>
<projectname>sample string 2</projectname>
</CallProjectBE>
<CallProjectBE>
<chainPath>sample string 3</chainPath>
<projectactivestatus>true</projectactivestatus>
<projectid>1</projectid>
<projectname>sample string 2</projectname>
</CallProjectBE>
</Projects>
<RootCauses>
<CallRootCauseBE>
<rootCause>sample string 2</rootCause>
<rootCauseId>1</rootCauseId>
</CallRootCauseBE>
<CallRootCauseBE>
<rootCause>sample string 2</rootCause>
<rootCauseId>1</rootCauseId>
</CallRootCauseBE>
</RootCauses>
</CallManagerBE>