POST api/CallTracker/CallApi/SaveCallDetails

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
openByName	string	None.
assignToName	string	None.
methodName	string	None.
catName	string	None.
marketName	string	None.
callId	integer	None.
openby	integer	None.
opendate	date	None.
duedate	date	None.
method	string	None.
callcategory	string	None.
priority	string	None.
assignto	integer	None.
callstatus	integer	None.
resolveby	integer	None.
resolvedate	date	None.
modelnumber	string	None.
quotenumber	string	None.
quotevalue	decimal number	None.
memberid	integer	None.
repid	integer	None.
followup	boolean	None.
complaintcategoryid	integer	None.
rootcauseid	integer	None.
calldescription	string	None.
callcomments	string	None.
postdate	date	None.
lastupdated	date	None.
markedasdelete	integer	None.
deletedate	date	None.
complaint	boolean	None.
product_offer	boolean	None.
serialno	string	None.
rma	string	None.
ponumber	string	None.
quantity	decimal number	None.
corrective_assignto	integer	None.
corrective_action	integer	None.
corrective_status	integer	None.
projectid	integer	None.
p_startdate	date	None.
p_actualstartdate	date	None.
p_duedate	date	None.
p_completedate	date	None.
market	string	None.
wonloss	string	None.
assignto2	integer	None.
assignto3	integer	None.
ecnNum	string	None.
assignto4	integer	None.
assignto5	integer	None.
assignto6	integer	None.
assignto7	integer	None.
totalTechnicians	integer	None.
technicianDays	integer	None.
isBillable	integer	None.
ncmr	string	None.
CallModelSerials	Collection of CallModelSerialBE	None.
CallCommentHistory	Collection of CallCommentHistoryBE	None.
CallAttachments	Collection of CallAttachmentBE	None.
Client	MemberBE	None.
AvailableRows	integer	None.

Request Formats

application/json, text/json

Sample:

{
  "openByName": "sample string 1",
  "assignToName": "sample string 2",
  "methodName": "sample string 3",
  "catName": "sample string 4",
  "marketName": "sample string 5",
  "callId": 6,
  "openby": 7,
  "opendate": "2025-12-23T14:47:41.5731266+05:30",
  "duedate": "2025-12-23T14:47:41.5731266+05:30",
  "method": "sample string 10",
  "callcategory": "sample string 11",
  "priority": "sample string 12",
  "assignto": 13,
  "callstatus": 14,
  "resolveby": 15,
  "resolvedate": "2025-12-23T14:47:41.5731266+05:30",
  "modelnumber": "sample string 17",
  "quotenumber": "sample string 18",
  "quotevalue": 19.1,
  "memberid": 20,
  "repid": 21,
  "followup": true,
  "complaintcategoryid": 23,
  "rootcauseid": 24,
  "calldescription": "sample string 25",
  "callcomments": "sample string 26",
  "postdate": "2025-12-23T14:47:41.5731266+05:30",
  "lastupdated": "2025-12-23T14:47:41.5731266+05:30",
  "markedasdelete": 29,
  "deletedate": "2025-12-23T14:47:41.5731266+05:30",
  "complaint": true,
  "product_offer": true,
  "serialno": "sample string 33",
  "rma": "sample string 34",
  "ponumber": "sample string 35",
  "quantity": 36.1,
  "corrective_assignto": 37,
  "corrective_action": 38,
  "corrective_status": 39,
  "projectid": 40,
  "p_startdate": "2025-12-23T14:47:41.5731266+05:30",
  "p_actualstartdate": "2025-12-23T14:47:41.5731266+05:30",
  "p_duedate": "2025-12-23T14:47:41.5731266+05:30",
  "p_completedate": "2025-12-23T14:47:41.5731266+05:30",
  "market": "sample string 45",
  "wonloss": "sample string 46",
  "assignto2": 47,
  "assignto3": 48,
  "ecnNum": "sample string 49",
  "assignto4": 50,
  "assignto5": 51,
  "assignto6": 52,
  "assignto7": 53,
  "totalTechnicians": 54,
  "technicianDays": 55,
  "isBillable": 56,
  "ncmr": "sample string 57",
  "CallModelSerials": [
    {
      "modelSeriesId": 1,
      "callid": 2,
      "modelNo": "sample string 3",
      "seriesNo": "sample string 4",
      "age": "sample string 5",
      "isWarranty": true,
      "agedate": "2025-12-23T14:47:41.5731266+05:30",
      "AvailableRows": 8
    },
    {
      "modelSeriesId": 1,
      "callid": 2,
      "modelNo": "sample string 3",
      "seriesNo": "sample string 4",
      "age": "sample string 5",
      "isWarranty": true,
      "agedate": "2025-12-23T14:47:41.5731266+05:30",
      "AvailableRows": 8
    }
  ],
  "CallCommentHistory": [
    {
      "callid": 1,
      "historydate": "2025-12-23T14:47:41.5731266+05:30",
      "historydateStr": "Dec-23-2025 02:47:41 PM",
      "callcomments": "sample string 3",
      "openby": 4,
      "opendate": "2025-12-23T14:47:41.5731266+05:30",
      "duedate": "2025-12-23T14:47:41.5731266+05:30",
      "assignto": 7,
      "resolveby": 8,
      "resolvedate": "2025-12-23T14:47:41.5731266+05:30",
      "operatorname": "sample string 10",
      "callopenid": "sample string 11"
    },
    {
      "callid": 1,
      "historydate": "2025-12-23T14:47:41.5731266+05:30",
      "historydateStr": "Dec-23-2025 02:47:41 PM",
      "callcomments": "sample string 3",
      "openby": 4,
      "opendate": "2025-12-23T14:47:41.5731266+05:30",
      "duedate": "2025-12-23T14:47:41.5731266+05:30",
      "assignto": 7,
      "resolveby": 8,
      "resolvedate": "2025-12-23T14:47:41.5731266+05:30",
      "operatorname": "sample string 10",
      "callopenid": "sample string 11"
    }
  ],
  "CallAttachments": [
    {
      "callid": 1,
      "filename": "sample string 2",
      "saveAs": "sample string 3",
      "addedby": 4,
      "uploaddate": "2025-12-23T14:47:41.5731266+05:30",
      "uploaddateStr": "Dec-23-2025 02:47 PM",
      "callopenid": "sample string 6",
      "isSentOnEmail": 7,
      "isFileExists": 8,
      "AvailableRows": 9
    },
    {
      "callid": 1,
      "filename": "sample string 2",
      "saveAs": "sample string 3",
      "addedby": 4,
      "uploaddate": "2025-12-23T14:47:41.5731266+05:30",
      "uploaddateStr": "Dec-23-2025 02:47 PM",
      "callopenid": "sample string 6",
      "isSentOnEmail": 7,
      "isFileExists": 8,
      "AvailableRows": 9
    }
  ],
  "Client": {
    "memberid": 1,
    "parentmemberid": 2,
    "userprofileid": 3,
    "cname": "sample string 4",
    "firstname": "sample string 5",
    "middlename": "sample string 6",
    "lastname": "sample string 7",
    "caddress": "sample string 8",
    "cphone": "sample string 9",
    "cmobile": "sample string 10",
    "cemail": "sample string 11",
    "cfax": "sample string 12",
    "activestatus": 13,
    "hidecontact": 14,
    "locationid": 15,
    "cpwd": "sample string 16",
    "ccity": "sample string 17",
    "cpincode": "sample string 18",
    "ccountry": "sample string 19",
    "cstate": "sample string 20",
    "mailinglist": 21,
    "memberimage": "sample string 22",
    "gender": 23,
    "businessname": "sample string 24",
    "businessphone": "sample string 25",
    "jobtitle": "sample string 26",
    "repid": 27,
    "access_code": 28.1,
    "parentCompanyName": "sample string 29",
    "endBizId": 30,
    "Rep": {
      "user_id": 1,
      "user_fname": "sample string 2",
      "user_lname": "sample string 3",
      "user_email": "sample string 4",
      "user_phone": "sample string 5",
      "user_isactive": "sample string 6",
      "user_status": "sample string 7",
      "company_name": "sample string 8",
      "markets": "sample string 9"
    },
    "AvailableRows": 31
  },
  "AvailableRows": 58
}

application/xml, text/xml

Sample:

<CallDetailBE xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SkyERP.BusinessEntity.CallTracker">
  <AvailableRows>58</AvailableRows>
  <CallAttachments>
    <CallAttachmentBE>
      <AvailableRows>9</AvailableRows>
      <addedby>4</addedby>
      <callid>1</callid>
      <callopenid>sample string 6</callopenid>
      <filename>sample string 2</filename>
      <isFileExists>8</isFileExists>
      <isSentOnEmail>7</isSentOnEmail>
      <saveAs>sample string 3</saveAs>
      <uploaddate>2025-12-23T14:47:41.5731266+05:30</uploaddate>
    </CallAttachmentBE>
    <CallAttachmentBE>
      <AvailableRows>9</AvailableRows>
      <addedby>4</addedby>
      <callid>1</callid>
      <callopenid>sample string 6</callopenid>
      <filename>sample string 2</filename>
      <isFileExists>8</isFileExists>
      <isSentOnEmail>7</isSentOnEmail>
      <saveAs>sample string 3</saveAs>
      <uploaddate>2025-12-23T14:47:41.5731266+05:30</uploaddate>
    </CallAttachmentBE>
  </CallAttachments>
  <CallCommentHistory>
    <CallCommentHistoryBE>
      <assignto>7</assignto>
      <callcomments>sample string 3</callcomments>
      <callid>1</callid>
      <callopenid>sample string 11</callopenid>
      <duedate>2025-12-23T14:47:41.5731266+05:30</duedate>
      <historydate>2025-12-23T14:47:41.5731266+05:30</historydate>
      <openby>4</openby>
      <opendate>2025-12-23T14:47:41.5731266+05:30</opendate>
      <operatorname>sample string 10</operatorname>
      <resolveby>8</resolveby>
      <resolvedate>2025-12-23T14:47:41.5731266+05:30</resolvedate>
    </CallCommentHistoryBE>
    <CallCommentHistoryBE>
      <assignto>7</assignto>
      <callcomments>sample string 3</callcomments>
      <callid>1</callid>
      <callopenid>sample string 11</callopenid>
      <duedate>2025-12-23T14:47:41.5731266+05:30</duedate>
      <historydate>2025-12-23T14:47:41.5731266+05:30</historydate>
      <openby>4</openby>
      <opendate>2025-12-23T14:47:41.5731266+05:30</opendate>
      <operatorname>sample string 10</operatorname>
      <resolveby>8</resolveby>
      <resolvedate>2025-12-23T14:47:41.5731266+05:30</resolvedate>
    </CallCommentHistoryBE>
  </CallCommentHistory>
  <CallModelSerials>
    <CallModelSerialBE>
      <AvailableRows>8</AvailableRows>
      <age>sample string 5</age>
      <agedate>2025-12-23T14:47:41.5731266+05:30</agedate>
      <callid>2</callid>
      <isWarranty>true</isWarranty>
      <modelNo>sample string 3</modelNo>
      <modelSeriesId>1</modelSeriesId>
      <seriesNo>sample string 4</seriesNo>
    </CallModelSerialBE>
    <CallModelSerialBE>
      <AvailableRows>8</AvailableRows>
      <age>sample string 5</age>
      <agedate>2025-12-23T14:47:41.5731266+05:30</agedate>
      <callid>2</callid>
      <isWarranty>true</isWarranty>
      <modelNo>sample string 3</modelNo>
      <modelSeriesId>1</modelSeriesId>
      <seriesNo>sample string 4</seriesNo>
    </CallModelSerialBE>
  </CallModelSerials>
  <Client>
    <AvailableRows>31</AvailableRows>
    <Rep>
      <company_name>sample string 8</company_name>
      <markets>sample string 9</markets>
      <user_email>sample string 4</user_email>
      <user_fname>sample string 2</user_fname>
      <user_id>1</user_id>
      <user_isactive>sample string 6</user_isactive>
      <user_lname>sample string 3</user_lname>
      <user_phone>sample string 5</user_phone>
      <user_status>sample string 7</user_status>
    </Rep>
    <access_code>28.1</access_code>
    <activestatus>13</activestatus>
    <businessname>sample string 24</businessname>
    <businessphone>sample string 25</businessphone>
    <caddress>sample string 8</caddress>
    <ccity>sample string 17</ccity>
    <ccountry>sample string 19</ccountry>
    <cemail>sample string 11</cemail>
    <cfax>sample string 12</cfax>
    <cmobile>sample string 10</cmobile>
    <cname>sample string 4</cname>
    <cphone>sample string 9</cphone>
    <cpincode>sample string 18</cpincode>
    <cpwd>sample string 16</cpwd>
    <cstate>sample string 20</cstate>
    <endBizId>30</endBizId>
    <firstname>sample string 5</firstname>
    <gender>23</gender>
    <hidecontact>14</hidecontact>
    <jobtitle>sample string 26</jobtitle>
    <lastname>sample string 7</lastname>
    <locationid>15</locationid>
    <mailinglist>21</mailinglist>
    <memberid>1</memberid>
    <memberimage>sample string 22</memberimage>
    <middlename>sample string 6</middlename>
    <parentCompanyName>sample string 29</parentCompanyName>
    <parentmemberid>2</parentmemberid>
    <repid>27</repid>
    <userprofileid>3</userprofileid>
  </Client>
  <assignto>13</assignto>
  <assignto2>47</assignto2>
  <assignto3>48</assignto3>
  <assignto4>50</assignto4>
  <assignto5>51</assignto5>
  <assignto6>52</assignto6>
  <assignto7>53</assignto7>
  <callId>6</callId>
  <callcategory>sample string 11</callcategory>
  <callcomments>sample string 26</callcomments>
  <calldescription>sample string 25</calldescription>
  <callstatus>14</callstatus>
  <complaint>true</complaint>
  <complaintcategoryid>23</complaintcategoryid>
  <corrective_action>38</corrective_action>
  <corrective_assignto>37</corrective_assignto>
  <corrective_status>39</corrective_status>
  <deletedate>2025-12-23T14:47:41.5731266+05:30</deletedate>
  <duedate>2025-12-23T14:47:41.5731266+05:30</duedate>
  <ecnNum>sample string 49</ecnNum>
  <followup>true</followup>
  <isBillable>56</isBillable>
  <lastupdated>2025-12-23T14:47:41.5731266+05:30</lastupdated>
  <markedasdelete>29</markedasdelete>
  <market>sample string 45</market>
  <memberid>20</memberid>
  <method>sample string 10</method>
  <modelnumber>sample string 17</modelnumber>
  <ncmr>sample string 57</ncmr>
  <openby>7</openby>
  <opendate>2025-12-23T14:47:41.5731266+05:30</opendate>
  <p_actualstartdate>2025-12-23T14:47:41.5731266+05:30</p_actualstartdate>
  <p_completedate>2025-12-23T14:47:41.5731266+05:30</p_completedate>
  <p_duedate>2025-12-23T14:47:41.5731266+05:30</p_duedate>
  <p_startdate>2025-12-23T14:47:41.5731266+05:30</p_startdate>
  <ponumber>sample string 35</ponumber>
  <postdate>2025-12-23T14:47:41.5731266+05:30</postdate>
  <priority>sample string 12</priority>
  <product_offer>true</product_offer>
  <projectid>40</projectid>
  <quantity>36.1</quantity>
  <quotenumber>sample string 18</quotenumber>
  <quotevalue>19.1</quotevalue>
  <repid>21</repid>
  <resolveby>15</resolveby>
  <resolvedate>2025-12-23T14:47:41.5731266+05:30</resolvedate>
  <rma>sample string 34</rma>
  <rootcauseid>24</rootcauseid>
  <serialno>sample string 33</serialno>
  <technicianDays>55</technicianDays>
  <totalTechnicians>54</totalTechnicians>
  <wonloss>sample string 46</wonloss>
  <assignToName>sample string 2</assignToName>
  <catName>sample string 4</catName>
  <marketName>sample string 5</marketName>
  <methodName>sample string 3</methodName>
  <openByName>sample string 1</openByName>
</CallDetailBE>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

BoolSaveResponse

Name	Type	Additional information
saveStatus	SaveStatus	None.
SaveDone	boolean	None.
iRecordId	integer	None.
MyProperty	Object	None.
StringValue	string	None.
TaskPointDateTimeStr	Dictionary of string [key] and string [value]	None.
status	integer	None.
message	string	None.
hasError	boolean	None.

Response Formats

application/json, text/json

Sample:

{
  "saveStatus": 1,
  "SaveDone": true,
  "iRecordId": 1,
  "MyProperty": {},
  "StringValue": "sample string 3",
  "TaskPointDateTimeStr": {
    "sample string 1": "sample string 2",
    "sample string 3": "sample string 4"
  },
  "status": 4,
  "message": "sample string 5",
  "hasError": true
}

application/xml, text/xml

Sample:

<BoolSaveResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SkyERP.BusinessEntity">
  <hasError>true</hasError>
  <message>sample string 5</message>
  <status>4</status>
  <MyProperty />
  <StringValue>sample string 3</StringValue>
  <TaskPointDateTimeStr xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:KeyValueOfstringstring>
      <d2p1:Key>sample string 1</d2p1:Key>
      <d2p1:Value>sample string 2</d2p1:Value>
    </d2p1:KeyValueOfstringstring>
    <d2p1:KeyValueOfstringstring>
      <d2p1:Key>sample string 3</d2p1:Key>
      <d2p1:Value>sample string 4</d2p1:Value>
    </d2p1:KeyValueOfstringstring>
  </TaskPointDateTimeStr>
  <iRecordId>1</iRecordId>
  <saveStatus>AddNew</saveStatus>
</BoolSaveResponse>